Outbound Sales - Renewal & Cross Sell Specialist I

We are seeking an Outbound Sales Specialist to drive motor insurance renewals, maximize customer retention, and cross‑sell additional insurance products.

• Contact customers to secure motor insurance renewals. • Manage quotations, follow‑ups, confirmations, and policy‑issuance support. • Cross‑sell complementary insurance products. • Meet renewal conversion, premium, and productivity KPIs. • Maintain accurate CRM records and call notes. • Escalate complex cases to underwriting or claims teams.

• Strong sales and communication skills. • Ability to persuade, negotiate, and handle objections confidently. • Customer‑centric approach with a high‑quality service mindset. • Experience in outbound sales or insurance preferred. • English required; Arabic is an advantage.